WellTrust Home Care LLC follows HIPAA privacy and security standards when applicable and complies with Ohio Medicaid
confidentiality requirements.
Our Commitment
As a provider of non-medical home care services, WellTrust Home Care LLC is committed to protecting the privacy and
security of any health-related information we may encounter in the course of providing care. We adhere to the
Health Insurance Portability and Accountability Act (HIPAA) standards and Ohio state regulations regarding
confidentiality.
Safeguards We Maintain
- Confidentiality agreements — All staff and caregivers sign confidentiality agreements upon hiring
- Staff and caregiver privacy training — Regular training on HIPAA requirements and privacy best practices
- Restricted access to client information — Information is only shared on a need-to-know basis
- Secure storage — Client records are stored securely with appropriate access controls
- Proper disposal — Documents containing personal information are properly shredded or destroyed
Protected Health Information (PHI)
When WellTrust Home Care LLC receives or handles any Protected Health Information in connection with Ohio Medicaid
waiver programs or coordination with healthcare providers, we:
- Use PHI only for the purposes of providing care and as required by law
- Limit disclosures to the minimum necessary information
- Maintain appropriate administrative, physical, and technical safeguards
- Report any suspected breaches promptly
Ohio Medicaid Requirements
For clients receiving services under Ohio Medicaid Home and Community-Based Services (HCBS) waiver programs,
WellTrust Home Care LLC complies with all applicable Ohio Department of Medicaid confidentiality and privacy requirements.
Your Rights
You have the right to:
- Request access to your records
- Request corrections to inaccurate information
- Request restrictions on how your information is used
- Receive a copy of our Notice of Privacy Practices
- File a complaint if you believe your privacy rights have been violated
Reporting Concerns
If you have concerns about how your information is being handled, or if you believe there has been a breach of
your privacy, please contact us immediately.
Contact